Berry Fruity Bouquet

Product Guarantee

At Berry Fruity Bouquet we make an effort to provide our clients with exactly the product ordered.  In the event a certain fruit, basket or container is not available, we will substitute with one of equal value. In most cases, and if we find it necessary because the change will make a difference, we will contact you prior to fulfilling the order for your approval.
 

Prices

The prices of our products do not include the 7% sales tax or delivery charge. These are calculated automatically once at the shopping cart upon checkout.
 

We reserve the right to change prices without prior notice. 
 

Customer Satisfaction Guarantee

If for any reason the recipient should encounter a problem with any of our products, regarding the quality of the fruit, we will  happily re-deliver another of  equal  value.
 

Claims

Claims should be placed within the first 24 hours after delivery.  The gift should should not be tampered with and left untouched - as delivered.  We will NOT honor/acknowledge claims after the time limit or if the bouquet has been consumed in part or in full.    



Situations we DO NOT and WILL NOT Guarantee

1-  The recipient does not eat or like the fruit you selected.
2-  The recipient does not like or eat the type of chocolate you selected.
3-  The recipient does not like the "style" you selected.
4-  The recipient wants another type of gift and not fruit - which you selected.
5-  The recipient does not want to accept the gift from you.

Unfortunately these are situations out of our control to which we cannot offer refunds, exchange or any other type of guarantee.


Questions?  
Customer Service
787-608-0465
787-795-1246 Fax

Service Hours:
Monday - Saturday   9:00 am - 6:00 p.m.
Sundays and all major holidays - CLOSED