Need delivery? We deliver your fruit bouquet to every city in Puerto Rico! Guaranteed!

Delivery Policy

 

    Please read carefully:

    1-We will guarantee delivery on the date requested if you have placed your order at least 24-48 hours as required before delivery date with all the necessary delivery information.

    2- We reserve the right to deliver before delivery date during peak seasons.  If your order is for delivery on a Holiday or during peak seasons, please allow more time for delivery. We recommend  that you order a few days in advance to  the occasion during the high seasons' rush.

    3- Sometimes we telephone the recipients prior to delivering to confirm directions and coordinate delivery time.  So if your order is a surprise you need to advise us first.  We are not able to guarantee a specific time of delivery. Remote or rural areas may require additional delivery time.

    4- Because of the nature of our products, same day delivery is not possible. Our products are made to order the day before delivery.  We require you place your order at least 24 to 48 hours before the delivery date.

    5- In the event any of the following circumstances should occur to interrupt delivery we will contact you either for cancellation or to change the delivery date:
        
    - Under Tropical Storm ,  Hurricane warning or during floods.

     
    Delivery Disclaimer:

    We are not responsible for the following situations during delivery.  You will incur in paying a second delivery charge if we need to redeliver because of any of the following situations:

    * Delivery to misleading and/or incorrect addresses.
    * Failing to provide correct contact phone numbers. [client and recipient phone contacts]
    * Unsuccessful deliveries arising from the recipient not being present at the time of delivery,  even after
      we have called to coordinate with them.
    * Distressed fruit and/or melted chocolate because of lost time for any of the reasons above. [highly
      unlikely- - - but just in case...]

       - We always ask for  the recipients signature as proof of delivery.



Question not Answered?  
Customer Service
787-608-0465
787-795-1246 Fax


Service Hours:
Monday - Saturday   9:00 am - 6:00 p.m.
Sundays and all major holidays - CLOSED

Copyright 2006-2011 Berry Fruity Bouquet. All rights reserved worldwide.